Customer Satisfaction Survey We would appreciate your feedback. Please answer the questions as honestly as possible. If you provide us with your email address we will enter you into our Monthly prize Draw as a thank you for completing the survey.

How often do you visit Polar Palace? *

More than once per week   Once per week   Every 2 weeks   Once per month   Every 1-3 months   Every +3 months

Overall, how would you rate the service provided by Polar Palace staff? *

Excellent   Good    Average   Poor   Very Poor

Please give us your feedback on the service provided by our Staff?

How would you rate Polar Palace for Value for Money?

Excellent   Good   Average   Poor   Very Poor

Please give us your comments regarding our value for money?

How would you rate the cleanliness of Polar Palace? *

Excellent   Good   Average   Poor   Very Poor

How would you rate the Quality of the Food and Drinks provided at Polar Palace? *

Excellent   Good   Average   Poor   Very Poor

Please give us your comments regarding our Food and Drinks?

Would you recommend Polar Palace to a friend?

Yes    No

If you answered No we would apprecate your feedback why you wouldn't recommend us?

How do you think we could Improve Polar Palace?

What do we do well? What do you like about Polar Palace?

Parties The following questions relate to our party package offerings

Have you held a Party at Polar Palace?

Once   More than Once   Never

How would you rate Parties at Polar Palace for Value for Money?

Excellent   Good   Average   Poor   Very Poor

How would you rate our parties for fun value?

Excellent   Good   Average   Poor   Very Poor

How would you improve our Parties?

What do you like about our Parties? What do we do well?

Thank You for completing our survey. Please provide us with your contact details below. You will be entered into our Monthly Draw to win a FREE ONE MONTH's pass to Polar Palace for one child.

Full Name *

Email Address *

Telephone Number

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