We are open from 10am Monday to Sunday.
We offer 4 play sessions per day. 10am to 12pm, 12pm to 2pm, 2pm to 4pm and 4pm to 6pm.
We recommend booking your play session online. Walk in’s are accepted but we cannot guarantee a place will be available.Book your Play Session Here
Our age limit is up to 12 years old.
Yes, but only to supervise young children. For Health & safety reasons they must not actively play and must take off shoes and enter wearing socks.
Yes, For health and safety reasons socks must be worn while on the play equipment. We do sell socks (£1 per pair) if your child does not have socks with them.
We have an extensive food and drinks menu. Our Menu’s
For everyone’s enjoyment and safety it is very important that all of the rules of play are adhered to. See our Rules of Play
On the last Friday of each month 5pm to 7pm we host our exciting Nerf Wars Event. Tickets are £7.95 per child and £2 per Adult. To find our more Click Here
Our centre has been designed with babies and toddlers in mind. We have dedicated areas specifically for under 2’s and 2 to 5’s Click for more info
No. Only food and drink purchased at Polar Palace can be consumed on the premises.
Please ensure that if you or your child have any accidents they are clearly reported to the manager on shift at the time.
Yes free Guest Wi-Fi is available. Please note Polar Palace is not responsible for any websites or connections you may access while in our venue.
Yes, we have plenty of car parking available. At very busy times the car park immediately outside the venue can be full. In these instances we advise you to park at the very end (rear) of pineapple park. Please respect our neighbours and we ask that you do not park on the main roadways around pineapple park.
Due to child protection laws we cannot allow the use of any photographic equipment in the venue.
Debit and Credit cards and Google and Apple Pay are accepted.
We strongly recommend that you book online. Play sessions are 10am to 12pm, 12pm to 2pm, 2pm to 4pm & 4pm to 6pm. Booking online guarantees you a table and a place at the session. We may be able to still accommodate walk ins if you cannot book online however we cannot guarantee a place will be available.Book a Play Session